+94 11 4 326222
115 , Rosmead Place , Colombo 07
The Swiss Institute for Service Industry Development was founded by a group of veteran educationalists and corporate trainers with in-depth experience in the hospitality and financial service industries. They have North American, European, Middle-East and Asian experience in setting up and running prestigious institutions and programs. Common to all members of our team is that they have worked as professionals in industry and have a strong training competency as well.
Everywhere in the service industry there is contact with and delivery of a service to a customer. Service industry is complex: There is a logistics side to it, and there is customer service to it. The product of the service industry depends on both the hard side and the soft element being perfectly executed.
Our philosophy is to take the best practices from across the service industry and give our students a foundation – in the general competencies of service. Then you specialize in the specific service sector you wish to work in. And if you want to move into another sector later on, just take another specialism!
The program is about handling food and hygiene requirements in a hotel or restaurant operation, and the ability to prepare a basic set of dishes, handle cooking equipment and a kitchen competently and to international standards.
This is the program for you if you want to have a flying start to a career in hospitality and tourism! It is the most comprehensive program you can attend in hospitality in Sri Lanka today, and it provides you with a solid set of skills and a very reputable qualification accepted the world over.