Diploma in Travel and Tourism

@ The Travel Academy - TTA

+94 77 5700078

4 Months

LKR 30,000

Become a confident travel consultant with specialised industry knowledge and skills to sell travel and travel related products to corporate, retails and leisure customers. Learn about the travel and tourism industry and understand what it takes to become a successful travel agent.

Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options and how to ensure clients fulfil all necessary travel requirements.

Course Module

  • Geography
  • IATA resolutions
  • Selling skills – hotels, tours and holiday packages
  • Fare construction, ticket issuance and exchange.
  • DMCs – Destination Management Companies
  • TMCs – Travel Management Companies
  • Selling of Rent–A–Car Services and Cruise Packages
  • Selling of value added services – Travel Insurance, International Drivers Licence
  • Sales and Marketing
  • Group Travel

What you will Learn?

On completion of this course, you will be able to become a travel consultant with specialised industry knowledge and the skills to sell travel through a consultative approach.

  • Gain in–depth knowledge of the most popular international travel and tourism destinations. Confidently answer queries and give advice about travel and travel products
  • Construct fares and routines and manage ticket exchange. Understand the various services and facilities available to airlines passengers
  • Provide excellent customer service and build customer loyalty. Book and sell travel products using GDS (Global Distribution Systems such as Amadeus, Galileo and Sabre

Who should Attend?

This course is designed for those students who have already completed the foundation course and for those who have a minimum of a year’s industry experience in a travel agency or tour operator. Those working as call centre agents in airlines, travel agencies, tour operators and hotels can also benefit greatly by following this course.

Course Fees

  • LKR 35,000 (Payable in three monthly instalments)
  • LKR 30,000 (If paid in paid in full at the beginning of the course)

Additional information

Students completing this course will receive The Diploma in Travel and Tourism.

640/38 , Suhada Mawatha , Kurana , Negombo

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