ITIL - Information Technology Infrastructure Library

@ Netassist International

+94 11 2 375346, +94 77 0347777, 0776774772, 0776538036

5 Days

LKR 46,000

Who will benefit from the ITIL 4 Foundation Certification?

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

Course content

  • Introduction
  • Key concepts of service management
  • The four dimensions of service management
  • The ITIL service value system
  • ITIL management practices


Level
Location
Colombo
Category
Address
No 308 - 310 , R A De Mel Mw , Colombo 03

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