ITIL - Information Technology Infrastructure Library
Who will benefit from the ITIL 4 Foundation Certification?
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in Service Management
- Existing ITIL qualification holders
- Key concepts of service management
- The four dimensions of service management
- The ITIL service value system
- ITIL management practices
+94 11 2 375346, +94 77 0347777
No 308 - 310, R A De Mel Mw , Colombo 03
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