Advanced Diploma of Hospitality Management

@ William Angliss Institute @ SLIIT

+94 11 2 407780, +94 77 9264632

2 Years

LKR 10,00,000

This qualification consolidates your skills and knowledge gained from the Advanced Certificate of Hotel operations and Diploma, and further develops your knowledge in the areas of business planning, financial operations, managing human resources, marketing strategy and property management.

SIT30616 - Certificate III in Hospitality

Semester 1 (6 Months) Unit No. Unit Code Unit Name

  1. BSBWOR203 Work effectively with others
  2. SITHIND002 Source and use information on the hospitality industry
  3. SITHIND004 Work effectively in hospitality service
  4. SITXCCS006 Provide service to customers
  5. SITXCOM002 Show social and cultural sensitivity
  6. SITXHRM001 Coach others in job skills
  7. SITXWHS001 Participate in safe work practices
  8. SITXFSA001 Use hygienic practices for food safety
  9. SITHACS001 Use hygienic practices for hospitality service
  10. SITXCCS002 Provide visitor information
  11. SITXINV001 Receive and store stock
  12. SITXCCS004 Provide lost and found services
  13. SITXCCS001 Provide customer information and assistance
  14. SITXFIN003 Manage finances within a budget

SIT50416 - Diploma of Hospitality Management

Semester 1 (6 Months) Unit No. Unit Code Unit Name SUPERVISORY UNITS

  1. SITXWHS003 Implement and monitor work health and safety practices
  2. SITXHRM003 Lead and manage people
  3. SITXGLC001 Research and comply with regulatory requirements
  4. SITHIND004 Work effectively in hospitality service (CTR CertIII)
  5. SITXCCS007 Enhance customer service experiences
  6. SITXCOM005 Manage conflict FOOD AND BEVERAGE UNITS
  7. SITXFSA001 Use hygienic practices for food safety (CTR CertIII)
  8. SITHFAB003 Operate a bar
  9. SITHFAB005 Prepare and serve espresso coffee
  10. SITHFAB014 Provide table service of food and beverage
  11. SITHFAB016 Provide advice on food
  12. SITHFAB002 Provide responsible service of alcohol TOURISM MANAGEMENT UNIT
  13. SITTIND001 Source and use information on the tourism and travel industry EVENT MANAGEMENT UNIT
  14. SITEEVT001 Source and use information on the events industry

SIT50416 - Diploma of Hospitality Management

Semester 2 (6 Months) Unit No. Unit Code Unit Name MANAGEMENT UNITS

  1. BSBDIV501 Manage diversity in the workplace
  2. BSBMGT517 Manage operational plan
  3. SITXCCS008 Develop and manage quality customer service practices
  4. SITXMGT001 Monitor work operations
  5. SITXFIN003 Manage finances within a budget
  6. SITXFIN004 Prepare and monitor budgets
  7. SITXHRM002 Roster staff
  8. SITXMGT002 Establish and conduct business relationships FRONT OFFICE UNITS
  9. SITTTSL007 Process reservations
  10. SITHACS005 Provide porter services
  11. SITHACS007 Conduct night audit HOUSEKEEPING UNITS
  12. SITHACS008 Provide accommodation reception services
  13. SITHACS002 Provide housekeeping services to guests
  14. SITHACS003 Prepare rooms for guests

SIT60316 - Advanced Diploma of Hospitality Management

Semester 3 (6 Months) Unit No. Unit Code Unit Name

  1. BSBFIM601 Manage finances
  2. SITXFIN005 Manage physical Assets
  3. BSBMGT617 Develop and implement a business plan
  4. SITXHRM004 Recruit, select and induct staff
  5. SITXHRM006 Monitor staff performance
  6. SITXWHS004 Establish and maintain a work health and safety system
  7. SITXMPR007 Develop and implement marketing strategies

Level
Location
Malabe
Category
Address
SLIIT Main Campus , New Kandy Road , Malabe

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