Certificate in Front office Operations


@ Dutch Lanka Hotel School

Content

  • Introduction to tourism & Hotel Industry
  • Advance Reservation Procedures
  • Hotel Tariffs
  • Check-in Procedures
  • Personal Presentation
  • Safety / Security Practice
  • Fire Prevention
  • Handling Guest Service Problems
  • Telephone Etiquette
  • Guest Accounting Procedures
  • Valet / Baggage Service
  • Relationship Between Front Office and the other Department
  • Assessment

Course Level

Certificate

Location

Kandy

Category

Hospitality General

Contact Details

+94 81 4 953253, +94 77 7917440

http://www.dutchacademy.lk

135/3/2, Kotugodella Street , Kandy

Send Inquiry

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Scholarship Alerts

Type "REG coursenet" and SEND to 77000

Get latest scholarships, offers & academic event alerts to your phone via SMS.

Service is available for Dialog, Mobitel, Hutch & Airtel users. Monthly (Rs. 30 + tax).

Related Courses

Institute Courses

Loading...