Hotel Food and Beverages

@ E-Tec Campus

+94 81 2 225255

4 Months

We have a dedicated F&B course for young students and customized programmes for professionals.

Guest service is the most important part of the food service industry. Many businesses use computers as part of their guest services but in the food service industry the human element is essential and cannot be replaced by machines except for food and drink vending machines.

In the food service industry guests want to be treated in the proper manner. They want to be served by people who are interested in them and give good service. The higher the standards of the outlet the more the guests will expect or demand from the style of service and the service staff.

Course Content

  • Introduction to Food and Service Department
  • Personal Attributes & Hygiene
  • Restaurant Equipment
  • Menu & Type of Service
  • Food Product Knowledge
  • Type of Beverage & its Services
  • Restaurant skill Demonstration
  • Practical
  • Introduction to Tourism
  • Personal and Professional Development
  • Introduction to Service Quality
  • Hostility English
  • Revision and Examination

Level
Location
Kandy
Category
Address
No. 493 , Peradeniya Rd , Kandy

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